Return and Refund Policy for Lincoln Park Skin Connection
Last Updated: 2/2024
1. Refund Eligibility:
- Refunds are issued solely at the discretion of Lincoln Park Skin Connection. To be eligible for a refund, clients must present a valid receipt or proof of purchase.
2. Refund Timeframe:
- Refund requests must be submitted within 30 days from the date of the initial purchase. Requests made after this period will not be considered.
3. Unused Services:
- For services purchased but not yet rendered, refunds may be provided for the unused portion of the services. The spa reserves the right to deduct any applicable fees or charges.
4. Product Returns:
- We accept returns on spa products within 14 days of the original purchase. To be eligible for a full return, the product must be unopened, unused, and in its original packaging.
5. Refund Process:
- To request a refund, please contact our spa reception at 773-360-7786. Our team will guide you through the process and provide any necessary forms.
6. Gift Certificates:
- Gift certificates are non-refundable but may be transferable. Please contact us for assistance with any gift certificate-related inquiries.
7. Refund Methods:
- Refunds will be issued using the original payment method whenever possible. If a refund cannot be processed to the original payment method, an alternative method may be arranged.
8. Refund Exceptions:
- No refunds will be issued for services already rendered, memberships, or packages after any included services have been utilized.
9. Cancelled Appointments:
- We understand that circumstances may require the cancellation of an appointment. To avoid charges, please provide at least 24 hours' notice for cancellations or rescheduling.
10. Changes to Refund Policy: - Lincoln Park Skin Connection reserves the right to modify or update this refund policy at any time. Changes will be posted on our website, and it is the client's responsibility to stay informed of any updates.
For any questions or assistance regarding our refund policy, please contact us at info@lincolnparkskinconnection.com
Thank you for choosing Lincoln Park Skin Connection for your relaxation and wellness needs.